Legal
Last updated: March 1, 2024
Table of Contents
3. Data Sharing & Disclosure
2. How We Use Your Information
1. Information We Collect
4. Data Security
5. Your Rights & Choices
6. Cookies & Tracking
7. Data Retention
8. Children’s Privacy
9. Changes to This Policy
10. Contact Us
At CrespoAI, Inc. (“CrespoAI,” “we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.
Information You Provide
We collect information you provide directly to us when you register for an account, create or modify your profile, set up integrations, make a purchase, or communicate with us. This includes name, email, billing address, and payment information.
Information Collected Automatically
When you access our platform, we automatically collect certain info about your device and usage, including your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the services.
Information from Third Parties
We may receive information about you from other sources, such as data analytics providers and integrated business tools (e.g., Slack, Salesforce, GitHub) that you connect to your CrespoAI workspace.
We use the information we collect to operate and improve our AI platform, including:
Providing, maintaining, and improving the CrespoAI services
Processing transactions and sending related information
Sending technical notices, updates, security alerts, and support messages
Ensuring security and preventing fraudulent or illegal activities
Complying with our legal and regulatory obligations
Personalizing your experience and surfacing relevant insights
We do not sell your personal data. We may share your information with service providers who perform services for us, such as cloud hosting (AWS), payment processing (Stripe), and customer support tools.
We may also disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or protect against legal liability.
CrespoAI implements industry-standard security measures to maintain the safety of your information. All data is encrypted at rest and in transit using AES-256 encryption. We are SOC 2 Type II certified and undergo regular independent security audits to ensure your business intelligence remains private.
Depending on your location, you may have the following rights regarding your data:
Access: You can request a copy of the data we hold about you.
Correction: You can ask us to correct inaccurate or incomplete info.
Deletion: You can request that we delete your personal information.
Portability: You can request a transfer of your data to another service.
Opt-out: You can opt-out of marketing communications at any time.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your info to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
privacy@crespoai.com
CrespoAI Inc. 548 Market Street, Suite 400 San Francisco, CA 94104